2023 HomeCraft Reviews: Gutter Guard (2023)

S

I was trying to install gutter guards on my house. Installed before noon on a Saturday, March 4th. At 12:18 the salesman calls and says that he is not there today. Setup for Monday between 10am and 11am. At 11:30 I have to call the seller. Call his boss. Talk to him, he says he tried calling three times. Can't send anyone out when nobody's home. been at home. Cell phone works despite the bad weather we had (Kentucky). I get it. The weather was bad. Just don't lie to me. Seller and "boss" must be on the same page. Due to the weather I could have waited a few more days. Had to wait 2 times for them to show up only to have different stories of why they couldn't make it. Beware.

Product quality and service are above average. My wife and I attended a home show in Jacksonville, FL and asked if we could install gutters in a house we recently bought in Ponte Vedra, FL. Tommy Anderson came to our home and patiently explained our options and costs. He was patient with us throughout the HOA review process and when we were ready to move on, the job was done in a day. We got follow up messages from Chad who I believe is a manager and then Alexis from customer service just to make sure the job was completed to our satisfaction. I have nothing but good things to say about this experience and would highly recommend your company.

We have oversized gutters in our house (7 inches). It was very difficult to find a company that would install gutter guards that fit properly over our existing gutter system and we also have a steel roof. We have a lot of trees and pine needles that fall on our roof and gutter system, especially in the fall. Our gutters are very high and we have reached an age where we don't want to climb a ladder that high anymore (69 years). Home Craft made us an offer (as well as other companies) and they were able to accommodate our oversized gutters. They were there two days later and did an excellent job! We couldn't be happier with the new tops on our gutters and the...Continue reading

C

Quick and thorough installation after clearing significant accumulations of pine needles. 300+ feet. Very good rebalancing where needed and fixed some overflow areas that had caused problems in the past. High-quality materials. These guys were really, really good. Excellent follow up from Alexis from customer support.

R

This was a great company to work with. They came out and gave us a quote for our gutters the same day we called. They also completed the work the next day. Great prices, friendly and knowledgeable staff and great work.

My experience with HomeCraft was excellent. We live 1 1/2 hours from the Charlotte office. On January 30th, Hector Morales drove to our home and presented a professional, detailed explanation and estimate just for installing gutter guards. All questions were answered and we had no problem deciding they were our choice. We strongly favored their product over competitors. We preferred the metal frame and corrugated screen mesh. On January 31st, Rolando appeared and completed the installation in 2 1/2 hours. He explained in detail what he would be doing and kept me informed of his progress. He took several photos of the finished product and 100% cleaned up. And today I heard from CR...Continue reading

The crew was good and prepared for the job. Good overall experience with the product.

S

The love for the finished product and sales experience was easy and didn't pressure us in any way. Installation was the next day...amazing and just so well finished. We couldn't have been happier with the experience from start to finish.

You have done a very good job. They were done in no time. They look amazing and can definitely tell a difference.

B

We are glad that we have obtained quotes from various gutter protector companies who give us a range of options and prices. Home Craft quickly rose to the top in several criteria, from the materials used to the sophisticated design to the transferable warranty. The low key, no pressure salesman was very thorough, helpful and respectful of our needs. The installer was incredibly diligent in freezing temperatures (we would have liked to have rescheduled). And Sarah from customer service gave us excellent care to make sure we were happy. We are so impressed with the entire experience that we are surprised not to have known about this brand prior to our search. Very glad we found her.